📖General

This page contains the information on the general setting of the WhatsApp Bots

Session Management

Configure settings related to session timeouts and user interactions:

Setting	Description
Session Time Out	Set the duration for session timeout due to user inactivity.
User Inactivity Message	Define a message to display when the user is inactive for the specified session timeout duration.
Message after Automated Flow Completed	Enter a message to be displayed to the user after they have completed an automated chat flow but session is still active and user sends any messages
Restart Chat Flow Triggers	Specify keywords or phrases that, when entered by the user, will restart the chat flow.
Live Chat Triggers	Define keywords or phrases that, when entered by the user, will trigger a live chat

Saving Changes

After configuring session management settings and triggers, click the "Save Changes" button to apply the modifications instantly. Your bot will adhere to the updated session rules and trigger conditions in real-time.